Book 6: Framing Positive Questions

2. Solicit Positive Stories

If you open an interview describing how the last employee suddenly quit and left a pile of work for everyone else to do, the interviewee does not have a very positive outlook on the company from the start. Instead, open the interview with a positive experience and describe positive events that have happened. When using positive questions, have the interviewee share their positive experiences and personal qualities. When a person can share openly about a happy situation or personal experience, they feel more at ease and are more prone to being positive themselves, which can mean good news for the company as a new employee.